3) Information and promotional material relating to professional services must be compatible with the role of practitioners as skilled and informed advisers about medicines, health supplements, common ailments, general health care and well being and presented so as to allow the recipient to decide independently whether or not to use the service and should not disparage the professional services of other health service providers.
1) The public and profession are entitled to expect all stock and instruments of practice to be obtained from a reputable source and be of high quality and fit for the purpose intended.
2) Practitioners must not purchase or supply any medicines, food supplements or health care related product where they have reason to doubt its quality or safety.
3) Practitioners must report to the Society any instance where they suspect that they have been offered or supplied with counterfeit or defective medicines. Such medicines must be isolated from other stock and withheld from sale or supply.
4) All stock must be stored under suitable conditions appropriate to the nature and stability of the product concerned. Particular attention must be paid to protection from contamination , sunlight or atmospheric pollution.
F. Practitioners Premises
1) All premises are expected to be kept clean and orderly to reflect the professional health care image of practitioners and facilitate a safe working environment.
2) The public is entitled that all parts of the premises from which professional service is provided to be readily identifiable, accessible and well maintained.
3) Arrangements must be made for the regular collection and safe disposal of all contaminated and pharmaceutical waste and other refuse.
4) All premises must be safe for the public and people working there. All statutory requirements must be complied with and a high standard of hygiene must be ensured.
1) The public is entitled to expect the best available care from practitioners by the use of timely and accurate information being held about the practice records.
2) Patients are entitled to expect that all information stored about them will be pertinent, accurate and up to date.
3) Patients are entitled to expect all information to be securely stored and treated as confidential and used only for the purposes for which it was obtained.
4) Practitioners and their employees must be aware that individual patients have a right, under data protection legislation, to inspect records held about them provided that suitable notice has been given.
5) The patient record system must incorporate control mechanisms to ensure the minimal risk of unauthorized access to patient specific data.
6) All records need to have sufficient patient information to allow accurate identification.
7) All records need sufficient details of treatment including quantity supplied, directions, date of issue and any balance outstanding.
1) Where practitioners are not able to make emergency supplies of medicines whenever a patient has urgent need for a medicine they must do everything possible to advise the patient of how to obtain essential medical care.
2) All practitioners must have to hand details of local accident and emergency facilities
3) Practitioners must assist persons in need of emergency first aid or medical treatment whether by administering first aid within their competence or by summoning assistance and/or the emergency services.
